Frequently Asked Questions
Everything you need to know about your Gina K Designs experience.
When will my order ship?
Most orders are processed and shipped within 2-4 business days. During new product launches or sales, processing may take up to 7-10 business days due to high volume.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout based on the weight of your package.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused and unopened items within 30 days of receipt for a full refund, excluding shipping costs.
Can I add items to an order I already placed?
To ensure fast shipping, we begin processing orders immediately. Therefore, we are unable to add items or combine multiple orders once they have been submitted.
Are your stamps made from high-quality materials?
Absolutely. All Gina K Designs clear stamps are made from the highest quality photopolymer in the USA, ensuring crisp, clear images every time you stamp.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal for a secure and easy checkout process.